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HOTEL POLICY

GENERAL

• Reserved rooms will be held until 6:00 PM on the arrival date unless guaranteed.

• Check-out time: 12:00 noon.

• Check-in time: 14:00 PM.

• Credit cards: Master, Visa….

• All rates are subject to change without prior notice.

• Deposit 50% on total room rate for guarantee reservation.


CHILDREN POLICY

Accommodation: FOC for 1 children under 11 years old who stay with their parents.

Meals: 50% off on Buffet for children from 6 to 11 years old, 20% off on Gala Dinner Buffet for children from 5 to 11 years old, FOC on breakfast for children under 5 years old.


CANCELLATION POLICY

All confirmed booking whether cancelled, Amended, Postponed, Delayed or similar will be treated as under the cancellation policy:

1/ Individuals: under 10 rooms .

High seasons

Low Seasons

No charge if cancellation is made 14 days prior  arrival date

No charge if cancellation is made 07 days prior arrival date

50% charge if cancellation is made from 7 to 14 days prior arrival date

50% charge if cancellation is made from 3 to 7 days prior arrival date

Full charge if cancellation is made less than 7 days prior  arrival date

Full charge if cancellation is made less than 03 days prior arrival date

No-show: full charge on all rooms and reserved services.

Note: (%) equal room charge total length of stay.

 

Meal: 

  • Cancellation is made 24 hours prior arrival date: No charge
  • Cancellation is made less than 24 hours prior arrival date: Full charge

2/ Group:

High seasons

Low Seasons

No charge if cancellation is made 45 days prior arrival date

No charge if cancellation is made 30 days prior arrival date

50% charge if cancellation is made from 30 to 45 days prior arrival date

50% charge if cancellation is made from  14 to 30 days prior arrival date

75% charge if cancellation is made from 14 to 30 days prior arrival date

75% charge if cancellation is made from 7 to 14 days prior arrival date

Full charge if cancellation is made less than 14 days prior arrival date

Full charge if cancellation is made less than 07days prior arrival date

No-show: full charge on all rooms and services reserved

Meal: 

  •  Cancellation is made 48  hours prior arrival date: No charge.
  • Cancellation is made less than 48  hours prior arrival date: Full charge

BARCELONA HOTEL

34E Nguyen Thien Thuat - Tan Lap - Nha trang - Viet nam

Phone: (84-58) 3.526.966 - 3.526.977 -- Fax: (84-58) 3.526.988 -- Email: info@barcelonahotel.vn

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